Social Media

The Customer Journey has changed. Economic pressures and savvy consumer buyers make every touch point surrounding your business vital to connect and influence customers. 90% of adults research on line before a major purchase and amazingly 74% adults trust anonymous web recommendations! Customer Journey research will help you understand the impact of Social Media and to build your business profile.

Mark Harris can help you engage customers through social media; injecting the personality of your business into your website design; improving your retail customer experience and taking your retail business online.

For more information or an informal discussion contact us today.

Copyright © 2010 IBD (UK) Ltd.