Managers, Supervisors, Reception Team Members

Title Customer Journey - Reception
Objectives 1. To raise customer service levels to “Best Practice”
2. To develop ideas and methods to improve team performance and support internal processes
3. To recognise & share good customer service skills
4. To clarify your understanding of your role within Reception duties and plan future actions
Delegates Managers, Supervisors, Reception Team Members
Duration Can be covered within 2 half day workshop or 1 full day
Location Onsite or Offsite Training Venue
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