Estimators/Assessors, Advisors and Administrators
Title | Customer Development - Bodyshop | |
Objectives | 1. To capture Retail customers at the point of enquiry to increase conversions and up selling opportunities 2. To develop a communication structure to increase consistency and add real customer value 3. To utilise Branded TOOLS and communication methods 4. To develop an action plan for discussion with line managers |
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Delegates | Assessors / Estimators, Advisors and Reception | |
Duration | Can be covered within 2 half day workshop or 1 full day | |
Location | Onsite or Offsite Audatex Training Venue |